Job Title: Homelessness Charter Project Coordinator

Responsible to: Chair, Leicester’s Homelessness Charter

Hours: 37 hours per week, with some flexibility. A jobshare would be possible.

Salary: £30,000

Length of Contract: 1 year fixed term with the potential for an extension, subject to funding.

Location: The Charter Chair, Charter meetings and most agencies involved are
located in Leicester City Centre. While many meetings are face-to-face,
some are on-line depending on context and need. A mix of home and
office working is possible, to suit priorities and needs. Hot desk office
space is available.

Job Purpose: Oversee the development and delivery of the objectives, support the day-
day co-ordination of Charter activity and a range of project work, some
outsourced to partners. Facilitating the administration and secretariat of
the Charter. The post holder will be able to win the respect of a wide
range of partners through excellent interpersonal skills. The post holder
will be well organized and flexible in achieving the Charter’s work plan.
Leicester’s Homelessness Charter is a partnership organisation with clear terms of reference.
Strategically it operates through a Management Group. Scrutiny is provided both by an Oversight
Group and by the Trustees of Together Leicester, a local charity, who are the employers. All three
groups work well together, recognize their complementary roles and are committed to the ongoing
success of the Charter.

1. Project Coordination
1.1 Participate in and support the further development of work to embed lived experience and co-
production in Leicester’s homelessness services and to increase the voice of lived experience
across the sector.
1.2 Service special projects developed in line with Charter priorities, including preparing project
briefs, assisting with new project start up and servicing working groups.
1.3 Actively assist and, as appropriate, lead in seeking funding to ensure resources are available to
support both the core Charter work and new initiatives.

2. Develop and deliver an engagement and communication strategy
2.1 Formulate and deliver a wide-ranging communication strategy to engage effectively with
different audiences of the Charter i.e. general public, homelessness professionals, businesses
and people affected by homelessness.
2.2 Manage and develop content for the Charter website and social media in line with the
communication strategy, to engage with a wide range of audiences.
2.3 Review, update, develop and promote the service directory as a go-to portal of services and a
source of reliable signposting information.
2.4 Produce, disseminate and develop a regular e-bulletin for Charter members.
2.5 Act as main point of contact at Leicester’s Homelessness Charter for enquiries from the general
public, professionals and people with lived experience of homelessness.

3. Facilitating the administration and secretariat of the Charter
3.1 Co-ordinate the Charter Management Group by convening and servicing monthly meetings
including the production of agendas, circulation of papers and management of an ongoing
management plan.
3.2 Co-ordinate the production of an impact report at the end of the year.
3.3 Develop a membership scheme or alternative model of affiliation to support an ongoing Charter
infrastructure, the strengthening of partnership working and as a tool to enable good
communication and the sharing of data and information (both local and national).
3.4 Convene network meetings for practitioners, managers and volunteers in the homelessness
sector to discuss City specific issues, provide information and training and develop operational
relationships.
3.5 Co-ordinate and service events to enable strategic leadership on emergent issues both to
coalesce and lead to further action.
3.6 Promote the Charter network meetings and, in collaboration with others, develop the mapping of
services, proactively engaging with voluntary agencies and informal service provision in
Leicester.

4. General
4.1 Actively keep abreast of national developments and disseminate these through Comms
channels. Participate in training and development activities.
4.2 Conform to Together Leicester policies and procedures. Prepare a report for and attend
Together Leicester’s quarterly trustee meetings.
4.3 Undertake other duties commensurate with the post, in agreement with the line manager.
4
Person Specification
This person specification sets out the essential experience and abilities needed by the successful
candidate for this post. Please bear these points in mind when completing your application form, as
these requirements will be taken into account at both the shortlisting and interviewing stages.
1.Qualifications
Educated to degree level or equivalent Essential
2. Knowledge
An awareness of the causes of homelessness and the needs of homeless people Essential
Good knowledge of how voluntary, community and statutory organisations work Essential
Knowledge of Homelessness practices Desirable
3. Experience
Running policy consultations and collating feedback Essential
Managing projects and delivering to deadlines Essential
Organising meetings, workshops, training and small events Essential
Taking minutes of meetings and disseminating these to participants Desirable
Working with volunteers Essential
Submitting funding applications Desirable
Working with a wide range of partners to confront differences to achieve
consensus
Essential
Collating a range of information and presenting it in concise and easily
understood format
Essential
Experience of working for an organisation in a Homelessness environment Desirable
3. Abilities and Skills
Prepare and present information effectively, both verbally and in writing, to a wide
audience.
Essential
Manage time, work flexibly and prioritise a challenging and fluctuating workload
effectively
Essential
Build confidence and develop positive relationships with a wide range of partners. Essential
IT skills Essential
https://leicesterhomelessnessc...
charter@togetherleicester.org.uk
07894 231 800